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FREQUENTLY ASKED QUESTIONS
The Bespoke Bowl is a personalized service led by our NAVC-certified canine nutrition consultant, designed to help you confidently craft exquisite, home-cooked meals for your healthy dog.
Designed for your convenience, our custom formulation service is entirely asynchronous. There are no live meetings required—simply share your dog's unique profile, and our NAVC-certified consultant will meticulously craft their culinary plan behind the scenes.Review our sample plan and select a targeted delivery date on our calendar.Complete the comprehensive intake form to finalize your booking.Our consultant utilizes advanced digital modeling to formulate your custom recipes.Your tailored Nutrition Report arrives via email on your scheduled date.30-Day Culinary Support. Your booking includes 30 days of dedicated email support for ingredient sourcing, recipe troubleshooting, and culinary guidance. Operating on boutique studio hours, we reply to inquiries within 1 to 3 business days and are offline during evenings, weekends, and holidays.Veterinary & Emergency DisclaimerOur email support is exclusively for culinary assistance and is not monitored for urgent inquiries. If your dog experiences acute health issues or a medical emergency, please contact your licensed veterinarian or local emergency clinic immediately.
We believe nourishing your dog requires a synergy of canine dietary science and culinary artistry. Your custom recipes are developed through a specialized, two-step professional process:Your dog's meals are designed by our expert formulation team, bringing together the technical knowledge of an Animal Food Scientist and an NAVC-certified Canine Nutrition Consultant. Utilizing advanced formulation software which allows for highly individualized, dynamic nutrient targeting rather than generalized physical lab testing.Following nutritional calculation, an experienced chef conducts a comprehensive kitchen preparation test on the recipe.
Our Chef's Collection dishes are thoughtfully crafted using highly digestible, whole-food ingredients calculated to support healthy, normal digestion. However, if your dog is actively experiencing digestive upset, we explicitly recommend consulting your licensed veterinarian to determine the underlying cause before introducing a new culinary plan.To encourage a seamless dietary adjustment, every delivery includes a step-by-step feeding guide, as a slow, gradual transition is ideal for helping your dog's system adapt to fresh ingredients.If your dog requires a more personalized approach, our Bespoke Bowl service offers custom-calculated, home-cooked recipes. Formulated by our NAVC-certified canine nutrition consultant, this service meticulously accommodates your dog's unique profile, allowing us to intentionally omit specific ingredients based on their known dietary sensitivities or palate preferences.
Our commitment to your dog's culinary journey continues after your Nutrition Report arrives. Your Bespoke Bowl booking includes 30 days of dedicated email support to assist you with ingredient sourcing, preparation techniques, and navigating your custom-formulated recipes. This asynchronous service is designed to seamlessly guide you as you transition to crafting fresh, home-cooked meals.Veterinary & Emergency DisclaimerOur email support is exclusively for culinary assistance and is not monitored for urgent inquiries. If your dog experiences acute health issues or a medical emergency, please contact your licensed veterinarian or local emergency clinic immediately.
Yes! We offer the Bespoke Bowl, an exclusive service designed to provide a tailored Bespoke Meal Plan for your healthy dog.After reviewing your dog's unique profile, our expert team provides a curated Nutrition Report featuring:A Personalized Feeding GuideA Target Daily Nutrient ProfileTwo Custom RecipesOur Bespoke Meal Plans are formulated for healthy dogs and do not diagnose, treat, cure, or prevent disease. Consult a licensed veterinarian prior to altering the diet of a dog with a diagnosed medical condition.
Getting started is seamless. To design a truly personalized culinary experience, we simply ask you to complete a brief intake form. It takes about 15 minutes to finish and covers basic details about your dog's unique profile such as their age, breed, weight, daily activity level, and palate preferences.
Your customized Nutrition Report and recipes will be sent directly to the email address you provided. You can expect to receive it on the date you selected when you signed up for the service.
Because every Bespoke Meal Plan is meticulously calculated and crafted specifically for your dog's unique profile, we are unable to accommodate cancellations or offer refunds once your intake form has been submitted. The moment we receive your dog's details, our expert team immediately begins the highly personalized work of formulating your custom culinary report.
Our recipes are intentionally formulated utilizing accessible, whole-food ingredients typically found at your local grocery store. Through your intake form, you can specify your dog's preferred proteins and carbohydrates, allowing us to design the culinary plan around fresh ingredients you already enjoy preparing.If you ever need assistance sourcing a specific item, your service includes a complimentary 30-day follow-up to provide dedicated culinary guidance.
We actively encourage you to share your calculated Bespoke Meal Plan with your licensed veterinarian, which is why we created our Veterinary Alignment Policy.If your veterinarian recommends specific dietary adjustments based on the lifestyle details submitted in your initial intake form, please provide us with formal, written documentation from their clinic within 30 days of receiving your report.Under this policy, our NAVC-certified consultant will meticulously calculate and provide a revised culinary plan at no additional cost. To further honor our commitment to your dog's nutritional journey, we will simultaneously issue a one-time full refund to your original payment method.
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